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ServiceNow Vulnerability Response Implementation (VRI)

  • Length 2 days
Course overview
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Why study this course

This two-day course covers Vulnerability Response essentials such as why customers need Vulnerability Response, what Vulnerability Response is, and how to properly implement Vulnerability Response.

Attendees will learn the common technical aspects of a ServiceNow Vulnerability Response implementation as well as experience various processes to effectively manage a Vulnerability Response implementation. Additionally, you'll learn tactical skills and strategies that will better prepare you to implement Vulnerability Response in a scalable, repeatable, and efficient manner.

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What you’ll learn

Upon completion of this course, students will be able to:

  • Discuss the ServiceNow Vulnerability Response solution and its capabilities

  • Explore Vulnerabilities and Vulnerable items

  • Explore the difference between Infrastructure, Application, and Container Vulnerability Response

  • Configure NVD integration

  • Explore the ServiceNow Store and Qualys Vulnerability Integration

  • Discuss the importance of CMDB for a successful Vulnerability Response Implementation

  • Explore assignment rules, remediation tasks and remediation target rules, solution management

  • Discuss how to remediate vulnerabilities and handle exceptions

  • Discuss the Vulnerability Workspaces and other Vulnerability Response Actions


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ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.


Who is the course for?

Anyone wanting to gain in-depth knowledge and practice in configuring the ServiceNow Vulnerability Response application.


Course subjects

  • Vulnerability Response Overview

  • Data Organisation in Vulnerability Response

  • Tools to manage Vulnerability Response data

  • Vulnerability Integration and Solution Management

  • Vulnerability Remediation and Other Actions

  • Capstone project for Vulnerability Response Implementation


Prerequisites

Attendees must have completed the following:


THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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