ServiceNow Strategic Portfolio Management Fundamentals (SPMF)

Length 2 days

Course overview

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Why study this course

Strategic Portfolio Management (SPM) is the process an organisation uses to select, prioritise, and manage resources within its portfolio of programs, projects, and initiatives used to meet strategic goals and objectives.

In this course, you will be introduced to the ServiceNow Strategic Portfolio Management applications and learn how SPM encompasses a range of business capabilities, processes, and technological support aimed at enabling organisations to implement the three key attributes that help to see superior business results from their digital and technology-related investments: portfolio alignment, value-oriented decision-making, and continuous portfolio adaptability.

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What you’ll learn

Upon completion of this course, students will be able to:

Define SPM and its purpose
Identify the applications within ServiceNow SPM and their purpose
Change a submitted idea into a demand
Demonstrate the different ways available to create projects
Show how to manage the project scope, schedule, resources and financials
Understand how to communicate efficiently with project teams and stakeholders
Analyse project risk, issues, and changes
Understand resource assignments, resource capacity, and availability
Track project progress and generate detailed status reports
Organise project artifacts and close out projects
Create, plan, prioritise, and track portfolios

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.

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Who is the course for?

Anyone wanting to learn about ServiceNow's Strategic Portfolio Management applications and related functionality.

Course subjects

Welcome to Strategic Portfolio Management
Introduction to SPM
Innovation and Demand Management
Project Management
Resource Management
Portfolio Management

Prerequisites

Attendees must have already completed the ServiceNow Administration Fundamentals (SNAF) course.

THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.