ServiceNow Software Asset Management Professional Fundamentals (SAMF)

Length 3 days

Course overview

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Why study this course

Setting up an effective Software Asset Management (SAM) practice includes key milestones: planning a design, defining policies, identifying the information required and how that information can be obtained, what the software asset processes should look like, and how the technology can support these items. Most successful SAM programs involve a variety of people and departments, including IT, finance, purchasing, services, and end users. Investing time and careful consideration to build out the SAM practice produces a higher quality outcome.

In this three-day interactive course, attendees will master the setup, configuration, and usage of the ServiceNow® Software Asset Management Professional application.

You may also be interested in the separate course which covers ServiceNow Hardware Asset Management.

Aligns to certification

Certified Implementation Specialist: Software Asset Management (CIS-SAM)

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What you’ll learn

On completion of this course, attendees will have learned how to:

Manage software licences (models, entitlements, and metrics)
Control the cost of purchasing and managing software assets
Manage the software asset life cycle from planning to disposal
Use software discovery and normalisation
Reconcile and achieve software compliance
Control software usage and reclamation
Improve IT software asset services to end users
Create standards and processes for managing software assets

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.

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Who is the course for?

Anyone wanting to learn how to set up an effective Software Asset Management practice.

Course subjects

Introduction to Software Asset Management
Trustworthy Data
Practical Management
Operational Integration
Strategic Conformance
Reporting and Analytics

Prerequisites

Attendees must have completed the ServiceNow Administration Fundamentals (SNAF) course.

THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.