Site Reliability Engineering (SRE) Foundation

Length 2 days
Inclusions Exam voucher

Course overview

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Why study this course

The Site Reliability Engineering (SRE) Foundation℠ course introduces a range of practices for improving service reliability through a mixture of automation, working methods and organisational re-alignment. Tailored for those focused on large-scale service availability, this course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a new focus on engineering and automation, and the adoption of a range of new working paradigms.

This course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organisation involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLOs).

This course was developed by leveraging key SRE sources, engaging with thoughtleaders in the SRE space, and working with organisations embracing SRE to extract real life best practices, and has been designed to teach the key principles and practices necessary for starting SRE adoption.

Included with this course:

Learner Manual (excellent post-class reference) including a glossary
Participation in exercises and discussions designed to apply concepts
Case stories
Exam voucher
Access to additional sources of information and communities

Examination

This course pricing includes an exam voucher to sit an online proctored exam through PeopleCert. A sample exam paper will be discussed during class to assist with preparation.

Open book
60 minutes
40 multiple-choice questions
Answer 26 questions correctly (65%) to pass and be designated as SRE Foundation certified

Aligns to certification

Site Reliability Engineering (SRE) Foundation certification

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What you’ll learn

Participants will develop a practical understanding of:

The history of SRE and its emergence at Google
The inter-relationship of SRE with DevOps and other popular frameworks
The underlying principles behind SRE
Service Level Objectives (SLOs) and their user focus
Service Level Indicators (SLIs) and the modern monitoring landscape
Error budgets and the associated error budget policies
Toil and its effect on an organisation’s productivity
Some practical steps that can help to eliminate toil
Observability as something to indicate the health of a service
SRE tools, automation techniques and the importance of security
Anti-fragility, our approach to failure and failure testing
The organisational impact that introducing SRE brings

DevOps Institute at Lumify Work

DevOps is the cultural and professional movement that stresses communication, collaboration, integration, and automation in order to improve the workflow between software developers and IT operations professionals. DevOps certifications are offered by the DevOps Institute (DOI), which brings enterprise level DevOps training and certification to the IT market.

View all DevOps Institute at Lumify Work courses

Who is the course for?

Professionals including:

Anyone starting or leading a move towards increased reliability
Anyone interested in modern IT leadership and organisational change approaches
Business Managers
Business Stakeholders
Change Agents
Consultants
DevOps Practitioners
IT Directors
IT Managers
IT Team Leaders
Product Owners
Scrum Masters
Software Engineers
Site Reliability Engineers
System Integrators
Tool Providers

Course subjects

SRE Principles and Practices

What is Site Reliability Engineering?
SRE and DevOps: What is the Difference?
SRE Principles and Practices

Service Level Objectives and Error Budgets

Service Level Objectives (SLOs)
Error Budgets
Error Budget Policies

Reducing Toil

What is Toil?
Why is Toil Bad?
Doing Something About Toil

Monitoring and Service Level Indicators

Service Level Indicators (SLIs)
Monitoring
Observability

SRE Tools and Automation

Automation Defined
Automation Focus
Hierarchy of Automation Types
Secure Automation
Automation Tools

Anti-Fragility and Learning from Failure

Why Learn from Failure
Benefits of Anti-Fragility
Shifting the Organisational Balance

Organisational Impact of SRE

Why Organisations Embrace SRE
Patterns for SRE Adoption
On-Call Necessities
Blameless Post-Mortems
SRE and Scale

SRE, Other Frameworks, The Future

SRE and Other Frameworks
The Future

Additional Sources of Information

Exam Preparation

Exam Requirements, Question Weighting, and Terminology List
Sample Exam Review

Prerequisites

Recommended:

An understanding and knowledge of common DevOps terminology and concepts
Related work experience

PeopleCert DevOps Exams

DevOps Institute exams are now conducted via PeopleCert's online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.

To comply with PeopleCert requirements, Lumify Work cannot provide DevOps Institute training courses without the corresponding official exam.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.