What you’ll learn
Upon completion of this course, attendees will be able to:
Gain functional awareness of base systems applications and modules
Configure applications and modules
Configure Self-Service
Enable productivity
Maintain an instance
Enhance an instance
Package enhancements for testing
ServiceNow at Lumify Work
ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.
Who is the course for?
This course is designed for attendees who will be configuring the ServiceNow platform.
It is not intended for those who will be creating and working tickets for their IT, HR, Field Service, or other jobs.
Course subjects
The Modernised Work Experience
Explore the Power of the ServiceNow Platform
Configure Applications for Business
Manage Data
Configure Self Service
Enable Productivity
Package Enhancements for Testing
Prerequisites
It is critical you are familiar with ServiceNow platform basics, terminology, and how to navigate around in the system prior to beginning System Administration Fundamentals.
If you are new to ServiceNow, take the free Welcome to ServiceNow course prior to beginning this course. It is quick, free, and the on-demand format allows you to work at your own pace.
THIRD PARTY REGISTRATION
Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.
Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
