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Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental, or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.
Taking into consideration your organisation's goals, both internal and external, sets the stage to apply a performance management approach, and put a plan into place. Measurement is a crucial aspect, and identifying KPIs, job roles, and timelines is critical to the success of this type of project.
Using practical tools like SMART goal setting, performance reviews, and 360 degree feedback, you will be exposed to best practice methods to assure you can implement and manage the performance of your organisation.
This course is delivered in partnership with PD Training.