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Microsoft Teams for End Users

Length 1 day

Course overview

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Why study this course

This one-day course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customise Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.

Why take Microsoft Teams end user training?

Better productivity: By understanding the full range of features that Teams offers, end users can work more efficiently and get more done in less time.
Improved collaboration: Teams enables team members to collaborate in real-time, share documents, and communicate efficiently. Introductory Microsoft teams training can help team members maximise these collaboration features.
Enhanced communication: Teams provides a variety of communication channels, including chat, video conferencing, and voice calling. End user training can help team members communicate more effectively, regardless of location.
Increased security: Teams includes several security features, such as two-factor authentication, data encryption, and compliance with industry standards. Training on Microsoft Teams can help staff understand how to use these features to keep their data secure.
Reduced errors: Teams has various tools to help prevent errors, such as automatic spellcheck and grammar check. Training enables staff to make the most of these tools, reducing the likelihood of mistakes.

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What you’ll learn

At the completion of this course you should be able to:

Create and customise a Team
Create and customise Channels
Manage Team members
Communicate with Team members
Manage meetings
Make and receive calls
Use chat
Manage files

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Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. Join more than 5,000 students who attend our quality Microsoft courses every year.

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Who is the course for?

This introductory Microsoft Teams training course is designed for users new to Microsoft Teams. Microsoft Teams training is available online, at our Manila campus, or at your organisation's site.

Course subjects

Module 1: Getting Started with Teams

TOPIC A: Getting Started

What is Microsoft Teams?
Launching Microsoft Teams
The Microsoft Teams Interface
- The Teams Area
Creating a New Team
- Choosing a Template
Adding Members to Your Team
Using the Microsoft Teams Desktop App

TOPIC B: Using Channels

About Channels
Viewing Channels
Creating a Channel
Private Channels
Pinning a Channel
Renaming a Channel

TOPIC C: Getting Help with Microsoft Teams

Using the Help Center
Viewing Keyboard Shortcuts
Viewing your activity
- Activity Feed
Shortcuts and Search

Module 2: Communicating in Channels

TOPIC A: Posting Channel Messages

Channel Messages
Posting a Channel Message
Expanding the Compose Box
Editing a Channel Message
Replying to a Channel Message
Adding Files to a Channel Message
Deleting a Channel Message

TOPIC B: Managing Channel Messages

Identifying New Channel Messages
Marking Channel Messages as Read and Unread
Reactions/graphical responses
Saving a Channel Message

TOPIC C: Doing More with Channel Messages

Using Mentions
Using Announcements
Accessing the Channel Email address and Link
Deleting a Channel
Adding Tabs
Renaming a Tab
Removing a Tab

Module 3: Chat Messages, Meetings and Calls

TOPIC A: Using Chat

Starting a Chat Message
Responding to a Chat Message
Continuing a Chat Message
Adding Other Users to the Chat
Using Chat Message Features
Managing Chats
Channel Messages vs Chat Messages
- Where are my Files?

TOPIC B: Managing Meetings

Meetings
Scheduling a Meeting
Editing a Meeting
Cancelling a Meeting
Joining a Meeting
Sharing screens and recording meetings
Breakout Rooms

TOPIC C: Calls

Making and receiving calls
Call settings and Shortcuts

Module 4: Working with Files in Teams

TOPIC A: Managing Files in a Channel

Files in Teams
Accessing the Team’s SharePoint Page
Creating a new file
Web Apps vs Desktop Apps
Uploading existing files
Opening an existing file
Moving & Copying files
Using the files tab in Teams

TOPIC B: Co-Authoring

Co-authoring
Co-Authoring Requirements

TOPIC C: Sharing Files

Sharing files
Sharing Permissions
Best Practice for Sharing

Prerequisites

This introductory Microsoft Teams training is designed for end users like teachers, administrative staff, or staff in charge of day-to-day operations. No advanced ICT experience is needed.

This course assumes that the user understands the basics of using a Windows-based computer. Students should be comfortable using the keyboard, mouse, and Start menu. Understanding and experience using a web browser is an asset, but not required.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.