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Microsoft Outlook - Beginner to Intermediate

Length 1 day

Course overview

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Why study this course

Microsoft Outlook is a dynamic email and personal information management software developed by Microsoft. It serves as an indispensable digital hub for professionals and businesses, with features allowing them to send, receive, and organise emails; manage calendars and appointments; store contacts; and efficiently outline the most crucial tasks for the day.

Learning Outlook Desktop is crucial for efficient email management, time scheduling, and streamlined communication. It enhances productivity with automation tools, integrates seamlessly with other Office applications, and is a valuable skill for professionalism and employability.

Accessible on various devices, Outlook empowers remote work and on-the-go productivity, making it an essential tool for individuals and professionals alike.

Efficient email management: Streamline your inbox and stay organised
Time management: Schedule appointments, set reminders, and meet deadlines
Enhanced communication: Manage contacts and collaborate seamlessly
Automation and productivity: Automate tasks and integrate with Office apps for efficiency
Advanced mail management: Techniques and tools to help you easily manage your busy inbox

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What you’ll learn

Gain foundational knowledge of Outlook’s interface, including message handling and customisation options
Master the art of adding recipients to messages and comprehend mechanisms behind Outlook’s automatic message content management
Refine reading options, employ tracking for messages, and systematically organise message databases
Learn to group messages for better visualisation, filter out irrelevant content, and utilise Outlook’s search functionality
Manage professional networks within Outlook
Craft the right strategies for efficient time management through advanced options for reminders and recurrence

Microsoft Apps at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. Join more than 5,000 students who attend our quality Microsoft courses every year.

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Who is the course for?

This course is designed for those looking to build a strong foundation in email management through Microsoft Outlook. It is also for experienced users seeking to unlock its advanced features and techniques.

Course subjects

Getting Started with Microsoft Outlook

Gain foundational knowledge of Outlook's interface
Familiarise the initial setup
Delve into the basics of message handling
Explore the customisation options to tailor it to individual needs

Working with Outlook Messages

Learn the nuances of communication within Outlook
Master the art of adding recipients to messages, ensuring they reach the desired parties
Comprehend the mechanisms behind Outlook's automatic message content management

Outlook Message Management

Delve into a series of advanced message handling techniques
Refine reading options for optimal comprehension
Employ tracking for messages to ensure receipt
Recall or resend messages when necessary
Mark messages for prominence or follow-up
Systematically organise your message database
Take pre-emptive measures against unsolicited emails

Advanced Outlook Message Management

Delve deeper into advanced message management
Learn to group and sort messages for better visualisation
Filter out irrelevant content
Utilise Outlook's powerful search functionality to swiftly locate specific messages or threads

Organising your Outlook Inbox

Learn how to organise your messages to achieve inbox efficiency
Explore the utility of automatic replies for uninterrupted workflows
Harness rules to automate certain repetitive tasks or categorisations
Set up Quick Steps for executing multi-step actions with a single click

Managing your Outlook Contacts

Discover the intricacies of managing your professional network within Outlook
Create, edit, and organise contacts, ensuring seamless communication and effective relationship management

Outlook Task Management

Acquaint yourself with Outlook's task feature
Understand how to create, delegate, and track tasks, ensuring deadlines are met and projects progress smoothly

Outlook Calendar Management

Transform your time management skills
View and interpret your calendar
Schedule appointments without conflicts
Orchestrate meetings with multiple stakeholders
Leverage advanced options for reminders and recurrence

Prerequisites

No prior experience with Outlook or Microsoft Office is required.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.