What you’ll learn
After completing this course, students will be able to:
Configure and manage a Teams environment
Manage teams, channels, chats, and apps
Manage meetings and calling
Monitor, report on, and troubleshoot Teams
Microsoft 365 Technical at Lumify Work
Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft 365 Technical courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.
Who is the course for?
Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.
Course subjects
Get started with managing Microsoft Teams
Explore Microsoft Teams
Plan and deploy Microsoft Teams
Implement lifecycle management and governance for Microsoft Teams
Monitor your Microsoft Teams environment
Prepare the environment for a Microsoft Teams deployment
Manage access for external users
Implement security for Microsoft Teams
Implement compliance for Microsoft Teams
Plan and configure network settings for Microsoft Teams
Manage chat, teams, channels, and apps in Microsoft Teams
Manage meetings and calling in Microsoft Teams
Introduction to Teams meetings and calling
Manage meetings and events experiences
Plan for Microsoft Teams Rooms and Surface Hub
Configure, deploy, and manage Teams devices
Plan for Teams Phone
Configure and deploy Teams Phone
Configure and manage voice users
Configure auto attendants and call queues
Troubleshoot audio, video, and client issues
Prerequisites
A proficient understanding of basic functional experience with Microsoft 365 services.
A proficient understanding of general IT practices, including using PowerShell.
Terms & Conditions
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.