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Microsoft MS-4004 - Empower your Workforce with Microsoft 365 Copilot Use Cases

Length 1 day

Course overview

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Why study this course

This one-day course is composed of two parts: Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases.

The first part of the course introduces you to Microsoft 365 Copilot, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.

The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Please note: We also offer this course in combination with MS-4005. Please click here for more information.

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What you’ll learn

After completing this course, students will be able to:

Identify the core components integral to Microsoft 365 Copilot
Articulate Microsoft's dedication to responsible AI practices
Identify and apply the key features of Microsoft 365 Copilot in each Microsoft 365 application to enhance your productivity and workflow
Understand how Microsoft 365 Copilot integrates with Business Chat in Teams to provide a centralised hub for all your work-related information
Utilise the AI capabilities of Microsoft 365 Copilot to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient
Describe the best practices for using Microsoft 365 Copilot
Understand how to effectively prompt Microsoft 365 Copilot
Understand Microsoft 365 Copilot extensibility options
Perform a series of hands-on exercises focusing on using Copilot in various Microsoft 365 apps

Microsoft at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft technical courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.

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Who is the course for?

This course is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios.

Course subjects

Get started with Microsoft 365 Copilot

Introduction to Microsoft 365 Copilot
Explore the possibilities with Microsoft 365 Copilot
Optimise and extend Microsoft 365 Copilot

Empower your workforce with Microsoft 365 Copilot Use Cases

Executives Use Case
Sales Use Case
IT Use Case
Marketing Use Case
Finance Use Case
HR Use Case
Operations Use Case
Challenge Use Case (optional)

Prerequisites

Students should be familiar with the core Microsoft 365 apps.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.