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Microsoft MB-280T01 - Configure Dynamics 365 Customer Experience Model-Driven Apps

  • Length 1 day
Course overview
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Why study this course

With model-driven apps, organisations can customise their user experiences with little to no code and create powerful applications that empower their users and increase productivity. This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights. In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application.

This course is part of a four-course series MB-280T01, MB-280T02, MB-280T03 and MB-280T04). For students seeking the certification or aiming to pass the MB-280 exam, all four courses should be taken. Students have the option to attend all four parts via our five-day Microsoft MB-280T00 - Dynamics 365 Customer Experience Analyst course.

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What you’ll learn

After completing this course, students will be able to:

  • Configure and customise Dataverse and model-driven apps


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Microsoft Dynamics 365 at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.


Who is the course for?

This course is designed for IT or marketing professionals who want to learn how to leverage model-driven applications, Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft Copilot for Sales for their organisations.


Course subjects

Get started using Dataverse

  • Create and manage environments in Dataverse

  • Create tables in Dataverse

  • Manage tables in Dataverse

  • Create and manage columns within a table in Dataverse

  • Working with choices in Dataverse

  • Load/export data and create data views in Dataverse

  • Connect to other data in a Power Apps canvas app

Create relationships, business rules, calculations, and rollups in Dataverse

  • Create a relationship between tables in Dataverse

  • Define and create business rules in Dataverse

  • Create and define calculation or rollup columns in Dataverse

Customise the command bar in Power Apps

  • Customise the command bar

  • Common command bar scenarios

  • Advanced command bar concepts

Visualise, import, and export Microsoft Dataverse data

  • Visualise data with Dataverse views

  • Use Power Query to load data in Dataverse

  • Use Microsoft Word and Excel templates with Dataverse

  • Export data from Dataverse and use Microsoft Excel to edit records

  • Use Azure and external tools to manipulate data


Prerequisites

Students should be familiar with Microsoft Power Apps and basic data modeling principles. Students should also be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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