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Microsoft MS-4004/4005 - Empower the Workforce with Copilot and Understand Prompt Engineering

Length 1 day

Course overview

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Why study this course

Discover ways to craft effective and contextual prompts for Microsoft 365 Copilot that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results.

This course covers real-world scenarios and examples using Copilot in Microsoft 365 apps like Word, Excel, PowerPoint, Teams, Outlook, OneNote, and Chat.

Use case exercises are conducted using the exclusive Lumify Copilot demo tenant. No need to bring your own subscription.

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What you’ll learn

After completing this course, students will be able to:

Describe the purpose and functionalities of Microsoft 365 Copilot
Articulate Microsoft's dedication to responsible AI practices
Identify and apply the key features of Microsoft 365 Copilot in each Microsoft 365 application to enhance your productivity and workflow
Understand how Microsoft 365 Copilot integrates with Teams to provide a centralised hub for all your work-related information
Utilise the AI capabilities of Microsoft 365 Copilot to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient
Describe the best practices for using Microsoft 365 Copilot
Identify the key elements of an effective Microsoft 365 Copilot prompt and apply them to your own prompts
Understand Microsoft Graph connectors and how they can be used to integrate data from external sources into Microsoft 365 Copilot
Prompt Copilot to summarise or extract key information in Word documents, Excel tables, and PowerPoint presentations
Summarise chats and meetings to look for key action items with Copilot in Teams
Task Copilot in Outlook with summarising emails to look for action items or mentions
Compile information from multiple documents and generate a combined summary with Copilot
Use Copilot to create new agendas, to-do lists, project plans, and more from Word, Excel, and OneNote
Ask Copilot in Outlook to draft new emails, compose replies, and plan meetings
Prompt Microsoft 365 Copilot to generate new ideas, new content, and FAQs from existing files

Microsoft at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft technical courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.

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Who is the course for?

This course is intended for all types of users working with Microsoft 365 Copilot.

Course subjects

Get started with Microsoft 365 Copilot

Introduction to Microsoft 365 Copilot
Explore the possibilities with Microsoft 365 Copilot
Optimise and extend Microsoft 365 Copilot

Craft effective prompts for Microsoft 365 Copilot

Summarise and simplify information with Microsoft 365 Copilot
Create and draft with Microsoft 365 Copilot
Edit and transform content with Microsoft 365 Copilot
Ask questions and analyse content with Microsoft 365 Copilot

Empower your workforce using Copilot for Microsoft 365 Use Cases

Executives Use Case
Sales Use Case
IT Use Case
Marketing Use Case
Finance Use Case
HR Use Case
Operations Use Case
Challenge Use Case (optional)

Prerequisites

Students should be familiar with working in Microsoft 365 apps like Word, Excel, and PowerPoint.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.