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Microsoft DW-102 - Build and Extend AI-powered Copilots with Copilot Studio

Length 3 days

Course overview

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Why study this course

This three-day training course provides an in-depth understanding of Microsoft Copilot Studio, empowering students to design, develop, and manage AI-driven copilots. It covers a wide range of topics from basic copilot creation to advanced AI integrations and security considerations, offering hands-on practice. By the end of this course, you will be equipped to build voice-enabled copilots, evaluate their performance, and implement security and governance protocols, ensuring you're fully prepared to integrate AI solutions into your organisation.

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What you’ll learn

After completing this course, students will be able to:

Gain an understanding of the Microsoft Copilot ecosystem and its AI tools
Develop and manage copilots through the Microsoft Copilot Studio interface
Plan and design efficient topics for copilots
Implement testing and deployment procedures for copilots
Work with entities, variables, and integrate generative AI features
Set up data sources for generative responses and incorporate actions
Leverage Power Platform features to improve copilots
Evaluate copilot performance for ongoing optimisation
Create voice-enabled copilots and integrate advanced features
Apply security, governance, and responsible AI principles in copilot development

Microsoft at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft technical courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.

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Who is the course for?

IT Professionals
Developers
Business Analysts
Product Managers

Course subjects

Module 01: Creating Copilots with Microsoft Copilot Studio

Microsoft Copilot Ecosystem
AI tooling for different building journeys
Microsoft Copilot Studio overview
Creating copilots and working with the Microsoft Copilot Studio interface
Working with and managing topics
Planning for Copilots and designing your copilot with effective topics
Testing and publishing copilots in Copilot Studio

Hands on Labs

Creating and using copilot from Copilot Studio for managing a Real Estate Application

Module 02: Working with entities, variables and Generative AI in Copilot Studio

Working with entities
Working with variables
Customise your copilot
Introduction to Generative answers in Copilot Studio
Configure data sources for generative answers
Add actions
Copilot Studio and Power Platform better together
Channel experiences
Boosting a copilot with expanded natural language understanding (NLU)
Introduction to AI models in Microsoft Copilot Studio

Hands on Labs

Enhancing the Real Estate copilot with Gen AI capabilities
Using a connection to Azure OpenAI on your data for generative answers

Module 03: Extending and managing Microsoft Copilot Studio copilots

Managing Copilots in Microsoft Copilot Studio
Copilot connectors, actions, and extensions overview (preview)
Create voice-enabled copilots
Enhance with advanced capabilities
Analysing copilot performance
Microsoft Copilot Studio plugin architecture
Security and Governance
Responsible AI for Microsoft Copilot Studio

Hands on Labs

Creating and deploying a Microsoft Copilot Studio copilot from Teams
Sending messages from a Copilot(classic) to a Teams channel
Creating conversational actions for Microsoft Copilot
Extending Microsoft Copilot with prompt action (preview)
Extending Microsoft Copilot with connector action (preview)

Prerequisites

Basic knowledge of Microsoft Power Platform
Familiarity with cloud computing concepts and AI fundamentals
Some experience in application development
Familiarity with Microsoft Teams and general Office 365 tools
Familiarity with programming languages such as JavaScript or Python is beneficial

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.