Course subjects
Module 1: Planning and Provisioning Office 365
In this module, you will learn about setting up an Office 365 tenant for a trial or for a full deployment including the key technical decision points in both pilot and deployment phases. This module introduces the core services of Office 365 and how to configure DNS settings to add custom/vanity domains for use with all Office 365 services.
Overview of Office 365
Core Services of Office 365
Requirements for an Office 365 Tenant
Planning a Pilot and Deployment
Creating an Office 365 Tenant
Adding Custom Domains and Managing DNS Settings
Module 2: Managing Users and Groups in Office 365
After setting up your Office 365 tenant, the next stage is to give access to users. In this module, you will learn how to create, manage and license users in Office 365, via PowerShell and using synchronisation with on-premises directory services. This module also introduces the different types of groups available in Office 365 and how they are used. You will then learn how to manage administrative access using Role Based Access Control (RBAC).
Managing User Accounts and Licences
Managing Passwords and Authentication
Create and Managing the Different Types of Groups in Office 365
Managing Users and Groups with PowerShell
Managing Users and Groups in the Azure AD Admin Center
Role Based Access and Administrative Roles
Planning and Configuring Directory Synchronisation
Module 3: Deploying and Configuring Tools and Applications for Office 365
This module looks at the tools and client applications you can use to connect to Office 365. You will learn about the options for configuring and deploying the Apps for Microsoft 365 (previously known as Microsoft Office/Office 365 Pro Plus) across web, Windows, Mac OSX and mobile platforms.
Planning Network Configuration for Office 365 Tools and Applications
Using the Office Configuration Tool
Click to Run Installation Use and Control
Managing Centralised Deployment of Tools, Applications and Add-ins
Reporting
Module 4: Planning and Managing Exchange Online
In this module, you will learn to create and manage mailboxes including shared group and resource mailboxes as well as distribution lists. You will then learn about Exchange Online permissions which offer more granular control of Exchange Online Administration than the Office 365 Administration roles. This module also considers Mail Flow rules and email protection including anti-spam and anti-malware.
What is Exchange Online?
Managing Exchange Online Mailboxes
Managing Office 365 Groups in Exchange Online
Configuring Exchange Online Permissions
Managing Exchange Online using PowerShell
Plan and Configure Mail Flow
Plan and Configure Email Protection
Module 5: Planning and Managing SharePoint Online
This module introduces SharePoint Online and its role in providing other Office 365 services such as Microsoft Teams and OneDrive. In this module, you will learn how to plan and configure SharePoint Online including controlling External Sharing.
What is SharePoint Online?
Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups
SharePoint Online Architecture
Configure SharePoint Online
Configure and Control External Sharing
Managing SharePoint Online Site Collections
Managing SharePoint Online using PowerShell
Module 6: Planning and Managing Microsoft Teams
This module explains how to plan and configure Microsoft Teams for communication and collaboration within your organisation and how to control external communications. You will learn to use Microsoft Teams policies to configure Teams user settings.
What is Microsoft Teams?
How Microsoft Teams integrates with other Office 365 Services
Create and Manage Organisation Wide Settings
Create, Manage and Assign Microsoft Teams Policies
Plan and Configure External and Guest Access
Managing Microsoft Teams using PowerShell
Module 7: Planning and Managing Other Office 365 Services
In this module, you will learn about the other Office 365 services including their purpose, and an introduction to the use and administration of each service. You will then learn about selected Add-ins to extend Office 365.
Module 8: Security and Compliance in Office 365
This module introduces the Security and Compliance features in Office 365. Whilst Microsoft 365 plans includes extended security and compliance features, this module will focus on those products available in the core plans without the extended licensing.
Overview of Security and Compliance Features in Office 365
Extending Security and compliance Features with Additional Licences
Using the Microsoft Defender Portal and Secure Score
Using the Office 365 Compliance Portal and Compliance Score
Plan and Configure Retention Labels and Policies
Plan and Configure Data Loss Prevention Policies
Create and Assign Sensitivity Labels
Configure Safe Attachments and Safe Links Policies
Plan and Configure Multi Factor Authentication
Module 9: Reporting, Monitoring and Troubleshooting Office 365
This module looks at techniques for troubleshooting issues with Office 365 focusing on the core services. You will also learn about the reporting and monitoring tools and features available.
Monitoring Office 365 Service Health
Troubleshooting Administrative Access in Office 365
Troubleshoot Directory Synchronisation
Troubleshooting Exchange Online
Troubleshooting SharePoint Online
Troubleshooting Microsoft Teams
Troubleshooting Office 365 Security and Compliance
