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Managing Virtual Teams - Online ILT

Length 3 hours

Course overview

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Why study this course

Managing a virtual team is different from managing a team that is physically present, and requires a different set of skills for success.

Virtual team management often requires you to deal with cultural differences, time differences, remoteness, and technological barriers. This course includes setting up a virtual team, conducting meetings, overcoming special challenges, using appropriate communication tools, and dealing with inefficiency. These skills help you to establish and manage a virtual team successfully.

This course provides skills and understanding in handling effective meetings and group sessions, handling poorly performing employees, and how to use tools to build trust and confidence among employees.

This is an instructor-led class that you can attend from home or your office - or anywhere with an internet connection. The class utilises secure video conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat, and breakout sessions.

Please note: these classes run to a very tight schedule. Please join the class at least 10 minutes prior to commencement so you are ready to participate and don't miss a minute!

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course, participants will have learned to:

Establish an excellent virtual team
Hold effective meetings and group sessions
Discover effective ways to communicate with team members
Understand, respect, and embrace different cultures
Set clear and precise goals
Provide timely feedback
Be proactive
Communicate easily and effectively
Stay in contact
Avoid making assumptions
Build trust and confidence among employees
Use software to manage better
Handle poorly performing employees
Manage a virtual team during any project

PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

View all PD Training courses

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1 - Getting Started

Housekeeping Items
Workshop Objectives
The Parking Lot
Action Plan

Lesson 2 - Setting Up Your Virtual Team

Choose Self-Motivated People with Initiative
Face to Face Meetings at First (Kick-off Meeting)
Diversity Will Add Value
Experienced with Technology
Personality Can Count as Much as Skills
Rules of Engagement
Icebreakers and Introductions
Case Study

Lesson 3 - Virtual Team Meetings

Scheduling Will Always Be an Issue
Have a Clear Objective and Agenda
Solicit Additional Topics in Advance
Discourage Just Being a Status Report
Case Study

Lesson 4 - Communication

Early and Often
Rules of Responsiveness
Face to Face When Possible
Choose the Best Tool
Be Honest and Clear
Stay in Constant Contact
Don't Make Assumptions
Set Up Email Protocols
Case Study

Lesson 5 - Building Trust

Trust Your Team and They Will Trust You
Beware of "Us vs Them" Territorial Issues
Share Best Practices
Create a Sense of Ownership
Case Study

Lesson 6 - Cultural Issues

Respect and Embrace Differences
Be Aware of Different Work Styles
Know Your Team Members' Cultural Background
Case Study

Lesson 7 - To Succeed With a Virtual Team

Set Clear Goals
Create Standard Operating Procedures (SOPs)
Build a Team Culture
Provide Timely Feedback
Case Study

Lesson 8 - Dealing With Poor Team Players

Manage Their Results, Not Their Activities
Be Proactive, Not Reactive
Check In Often
Remove Them
Case Study

Lesson 9 - Choosing the Right Tools

Communication Software
Collaboration and Sharing Tools
Project Management Software
Use What Works for You and Your Team
Case Study

Lesson 10 - Wrapping Up

Words from the Wise
Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Prerequisites

None

THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.