ITIL® 4 Leader: Digital and IT Strategy (DITS)

Course subjects

Module 1: Key Concepts of Digital and IT Strategy

• Digital, Information, Operational, and Communication Technology

• Digital Organisation, Digital Business, Digitisation, and Digital Transformation

• Services, Products, and Competitive Advantage

• Tiers of Strategy

• Business Models

• Operating Models

Module 2: Strategy and the Service Value System

• Opportunity and Demand

• Value

• Governance

• ITIL Guiding Principles

• Continual Improvement

• ITIL Practices and Services

Module 3: What's the Vision?

• Digital Disruptions

• Balanced Strategic Focus

• Positioning Tools for Digital Organisations

Module 4: Where are we NOW?

• Environmental Analysis

• Opportunity Analysis

• Digital Readiness Assessment

Module 5: Where do you Want to be and how do you get There?

• Strategy Planning

• Financial Aspects of Digital and IT Strategy

• Business Models for Strategy Planning

• Portfolio Optimisation

• Strategic Approaches for Customer/Market Relevance

• Strategic Approaches for Operational Excellence

• Strategic Approaches to Evolution

• Strategic Approaches to Social Responsibility and Sustainability

Module 6: Managing Strategic Initiatives

• How Strategies are Implemented

• Coordinating Strategy and Strategic Initiatives

• Leading Digital Transformation

• Digital Leadership

Module 7: Measuring the Strategy

• Key Facts About Measurement

• Measuring a Strategy

• Instrumenting Strategy

Module 8: Keeping the Momentum Going

• Long-Term Momentum: Ensuring Organisational Viability

• Short-Term Momentum: Parallel Operation

Module 9: Managing Innovation and Emerging Technologies

• Managing Innovation

• Formal Approach to Innovation Management

• Culture that Supports Innovation

• Approaches to Innovation

• Evaluating and Adopting Emerging Technology

Module 10: Managing Strategic Risk

• Risk Management

• Risk Identification

• Risk Posture

• Risk Treatment