ITIL® 4 Foundation - Exam Preparation

Length 1 day
Inclusions Official Mock Exam

Course overview

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Why study this course

Have you completed ITIL 4 Foundation at Lumify Work in the last 12 months but feel you need additional preparation and review before sitting the exam? This one-day exam preparation course is for you!

ITIL is the most widely adopted approach for IT Service Management in the world. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.

Our ITIL training with our knowledgable instructors is designed to help participants with further preparation and review before sitting the exam. Our course includes an Official Mock Exam to help you with further practice after the course. This is your best opportunity to consult with our instructors, ask those tricky questions, and solidify your knowledge.

Please note: an exam voucher is not supplied with this course. Participants must already have a valid exam voucher, with sufficient time remaining to prepare and sit the exam.

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What you’ll learn

After completing this ITIL training course, students will:

Have refreshed and consolidated knowledge of ITIL service management
Be better prepared to sit the ITIL 4 Foundation Certificate exam

ITIL at Lumify Work

Lumify Work is an Accredited Training Organization with Gold status for PeopleCert courses and certifications including ITIL. We are also a member of the IT Service Management Forum (itSMF) and most of our ITIL instructors have an expert level of ITIL certification in addition to practical real-world implementation and consulting experience in ITIL.

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Who is the course for?

This course is for any IT Professional who has completed ITIL 4 Foundation at Lumify Work in the past 12 months, and is wanting additional time to prepare, review, and refresh with our knowledgeable instructors before sitting the exam.

Course subjects

Refresh Core Concepts of ITIL 4

Service Management
Service Value System
Guiding Principles
Continual Improvement
ITIL Practices

The ITIL Certification Path

Sample Exam Paper Review

Q&A

Prerequisites

Participants must have completed an ITIL 4 Foundation course with Lumify Work in the past 12 months.

Please note: an exam voucher is not supplied with this course. Participants must already have a valid exam voucher, with sufficient time remaining to prepare and sit the exam.

Industry Association Recognition

Project Management Institute (PMI®)

Contact hours: 7 hours
Professional Development Units (PDUs): 7 PDUs

Australian Institute of Project Management (AIPM®)

Continual Professional Development (CPD) points: 5 points

Downloads

ITIL 4 Certification Scheme

PeopleCert Exams

All PeopleCert exams are now conducted via online proctoring, with an improved web-based platform released in February 2024. Candidates can schedule their exam for any time within the voucher validity period of 12 months, to be taken anywhere, on any Windows or Mac computer. Live proctors will guide and invigilate the exam process. For full details please see PeopleCert's Guidelines for Web-Based Exam Driver.

To comply with PeopleCert requirements, Lumify Work cannot provide PeopleCert training courses (AgileSHIFT®, ITIL®, Lean Six Sigma, MoP™, M_o_R™, MSP®, P3O®, PRINCE2®, and PRINCE2 Agile®) without the corresponding official exam.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.