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Influence and Persuasion at Work - Online ILT

Length 3 hours

Course overview

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Why study this course

Influence and persuasion extends beyond marketing and sales. It affects almost all business processes that require human resources. This training course in Influence and Persuasion helps to master the skills required to influence and persuade others in a variety of areas.

You'll gain a deeper understanding of the nuances of persuasion. You'll also learn techniques used for influencing and persuading others such as using storytelling, neuro-linguistics, planning conversations, mirroring, matching, and more. Learning and using these techniques will help you to influence and persuade others easily and successfully.

This is an instructor-led class that you can attend from home or your office - or anywhere with an internet connection. The class utilises secure video conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat, and breakout sessions.

Please note: these classes run to a very tight schedule. Please join the class at least 10 minutes prior to commencement so you are ready to participate and don't miss a minute!

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What you’ll learn

After completing this course participants will be able to:

Make decisions about using persuasion versus manipulation
Apply the concepts of pushing and pulling when influencing others
Understand persuasion
Prepare to persuade
Describe different techniques for getting persuasive conversations and presentations underway
Make a persuasive presentation by using the 5 Ss
Apply storytelling techniques to extend influence
Leverage concepts of neuro linguistic programming in everyday influence and persuasion
Get off on the right foot
Use various presentation strategies
Use neuro linguistic programming (NLP) techniques

PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

View all PD Training courses

Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: Getting Started

Workshop Objectives
Action Plan

Lesson 2: Understanding Persuasion

How Persuasion Works
Pre-Assignment Review

Lesson 3: Preparing to Persuade

Pushing and Pulling
Communicating with Confidence
Frame of Reference

Lesson 4: Getting Off on the Right Foot

Building Rapport
Matching and Mirroring
Pacing
Leading

Lesson 5: Presentation Strategies

Five Points for Any Presentation
Preparing with the Five S Pattern

Lesson 6: Using Stories to Persuade

The Importance of Story
Storytelling Time
Debrief

Lesson 7: Using Neuro Linguistic Programming

Defining Neuro Linguistic Programming
A Brief History
Understanding Common NLP Terms
Embedding Positive or Negative Commands
Influencing Outcomes

Prerequisites

None

THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.