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Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Length 5 days
Version 1.1

Course overview

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Why study this course

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalised Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing.

This training prepares you for the 300-815 CLACCM exam. If passed, you earn the Cisco Collaboration Specialist – Collaboration Call Control and Mobility Implementation certification and you satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Collaboration certification.

This training also earns you 40 Continuing Education (CE) credits toward recertification.

Digital courseware: Cisco provides students with electronic courseware for this course. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via learningspace.cisco.com before they attend their first day of class. Please note that any electronic courseware or labs will not be available (visible) until the first day of the class.

Exam Vouchers: Cisco exam vouchers are not included in the course fees but can be purchased separately where applicable.

Aligns to certification

Cisco Certified Network Professional (CCNP) Collaboration

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What you’ll learn

After taking this course, you should be able to:

Analyse and troubleshoot SIP and media protocol
Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager
Describe call recording options in Cisco Unified Communications Manager
Describe how to implement call coverage in Cisco Unified Communications Manager
Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
Describe how to implement Cisco Unified Communications Manager Express for SIP phones
Describe how to implement globalised call routing within and between Cisco Unified Communications Manager clusters
Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
Describe how to implement CAC and AAR in Cisco Unified Communications Manager
Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
Configure and troubleshoot Cisco Unified Border Element

Cisco at Lumify Work

Lumify Work is the largest provider of authorised Cisco training in Australia, offering a wider range of Cisco courses, run more often than any of our competitors. Lumify Work has won awards such as ANZ Learning Partner of the Year (twice!) and APJC Top Quality Learning Partner of the Year.

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Who is the course for?

Collaboration Engineers
Collaboration Administrators

Course subjects

Signaling and Media Protocols
Cisco Unified Communications Manager Supplemental Services
Call Coverage in Cisco Unified Communications Manager
Cisco Unified Communications Manager Extension Mobility
Cisco Unified Communications Manager Unified Mobility
Cisco Unified Communications Manager Express
Globalised Call Routing
Advanced Remote Site Survivability
Call Admission Control in Cisco Unified Communications Manager
URI Calling in Cisco Unified Communications Manager
Multisite Cisco Unified Communications Manager Deployments
Global Dial Plan Replication
Cisco Unified Border Element

Lab Outline

Analyse SIP, H.323, and Media Protocols
Troubleshoot SIP and Media Protocols
Implement Cisco Unified Communications Manager Supplemental Services
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configure Cisco Unified Communications Manager Extension Mobility
Troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure Cisco Unified Mobility
Troubleshoot Cisco Unified Mobility
Implement Endpoints in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Implement Globalised Call Routing
Implement TEHO, PSTN Backup, and CoS in a Globalised Call-Routing Deployment
Implement Advanced Survivable Remote Site Telephony
Implement CAC
Implement a URI-Based Dial Plan for Multisite Deployments
Troubleshoot Globalised Call Routing
Troubleshoot Call Admission Control
Implement Global Dial Plan Replication
Implement Cisco Unified Border Element
Troubleshoot Cisco Unified Border Element

Prerequisites

The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings:

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Cisco Learning Credits Brochure

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.