ServiceNow Hardware Asset Management Fundamentals (HAMF)

Length 3 days

Course overview

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Why study this course

Setting up an effective hardware asset management practice includes key milestones: planning a design, identifying the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items. Most successful hardware asset management programs involve a variety of people and departments, including IT, finance, services, and end users. Investing time and careful consideration to build out the hardware asset management practice produces a higher quality outcome.

This three-day interactive course will focus on using both the ServiceNow® ITSM Asset Management and Hardware Asset Management (HAM) applications.

You may also be interested in the separate course which covers ServiceNow Software Asset Management.

Aligns to certification

Certified Implementation Specialist: Hardware Asset Management (CIS-HAM)

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What you’ll learn

On completion of this course, attendees will have learned how to:

Control hardware and consumable inventory that is purchased and used
Manage the cost of purchasing and managing hardware asset receiving
Manage and optimise the hardware asset life cycle from planning to disposal
Achieve compliance with relevant standards and regulations
Improve IT hardware asset services for end users
Create standards and processes for managing hardware assets

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.

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Who is the course for?

Anyone wanting to learn how to set up an effective hardware asset management practice with key milestones and a variety of people and departments.

Course subjects

Introduction to Hardware Asset Management
Trustworthy Data
Practical Management
Operational Integration
Strategic Conformance

Prerequisites

Attendees should ideally have completed the ServiceNow Administration Fundamentals (SNAF) course.

In lieu of completing the above course, attendees must have basic familiarity with navigation within ServiceNow.

THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.