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Facilitation Skills (PDFS)

Length 1 day

Course overview

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Why study this course

Facilitation is often referred to as the new cornerstone of management philosophy.

With its focus on fairness and creating easy decision making, good facilitation can help any organisation have improved staff communications and interactions, and ultimately make better decisions.

Effective facilitation skills are required for anyone tasked with managing groups of people in the workplace. Every organisation has a need for good facilitators in almost every department. The difference between being a good facilitator and a great facilitator requires both training and experience.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course participants will be able to:

Understand the role and purpose of facilitating
Understand the qualities of effective facilitation
Recognise group behaviours and know how to respond
Understand the five Ps when preparing to facilitate: purpose, products, participants, probable issues, and process
Understand the dos and don'ts of effective facilitation
Understand a decision-making process and how to apply De Bono’s Six Thinking Hats
Understand convergent and divergent thinking and when to encourage each
Understand how to exercise control when facilitating and how to deal with challenges
Understand how to facilitate virtually and the challenges that this brings

PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

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Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: The Peaceful Warrior

The Role and Purpose of Facilitating
The Limits of Facilitation
Qualities of Effective Facilitation
REACH Review: Facilitation Preferences

Lesson 2: Just Add People and Stir

The Ideal World
The Real World

Lesson 3: Trusting in the Process

Preparation
Starting Off
The Middle Bit
The End Bit
I Never Agreed to That! (keeping records)

Lesson 4: Making Decisions

Tell Me Again, Why are We Here?
Divergent and Convergent Thinking
Building Consensus and Inclusive Solutions

Lesson 5: Maximising Interaction

Exercising Control
Encouraging Participation
Dealing with Challenges

Lesson 6: Virtual Facilitation

Preparation
Technology
Maintaining Engagement

Lesson 7: Reflections

Create an Action Plan
Accountability = Action
References

Prerequisites

None

THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.