ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
Upon completion of this course, students will be able to:
Summarise the big picture of the ServiceNow Discovery solution
Install and configure multiple MID Servers
Explain Credential-less and Credential-based Discovery
Construct Discovery to find Linux and Windows Servers, Network Devices, and Applications
Explain Duplicate CIs with CI Identifiers
Create New CI Classes
Asset Discovery and Agent Client Collector for Visibility
Extend Horizontal Discovery with custom Infrastructure and Application Patterns
Show common troubleshooting techniques
ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.
This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.
Attendees must have completed the ServiceNow Platform Implementation (SNPI) course.
Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
