Start your journey to becoming familiar with the ServiceNow Configuration Management Database (CMDB).
Attendees will learn design principles including how to automate and maintain the health of their CMDB. The course is designed to encourage student participation that includes individual and group planning and discussions plus hands-on configuration.
Upon completion of this course, students will be able to:
Show the CMDB and the attributes that provide enterprise-wide visibility
Outline the stages for planning a successful CMDB deployment
Discover best practices for configuring and implementing your CMDB, including the role of HealthScan
Explain how the CI Class Manager provides a centralised place to create and edit CI classes
Make use of the Identification and Reconciliation Framework to identify and reconcile data from different data sources
Utilise ServiceNow Discovery to discover both on-premise and cloud infrastructure, applications, and relationships
Populate the CMDB using manual import and third-party discovery tools
Examine and remediate the health of the CMDB
ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.
Anyone wanting to learn how to implement a successful CMDB, configure rules to prevent duplicates, populate data from various sources, and maintain the health of your CMDB.
Attendees should have completed the following:
Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
