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Coaching and Mentoring Skills (WCMS)

Length 1 day

Course overview

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Why study this course

Develop effective coaching and mentoring skills.

The aim of this course is to explain the what, how, when, and where of both coaching and mentoring. It will equip you with the knowledge and skills to use coaching and mentoring effectively. Coaching and mentoring are powerful tools used by organisations to capitalise on the potential of their employees and provide opportunities for development.

Nexacu Public Schedule

Nexacu is part of the Lumify Group, offering you the largest public schedule of end user applications and professional development training in Australia, New Zealand, and the Philippines. You can now access the schedule of courses and book, by clicking on the button below.

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What you’ll learn

By the end of this course, you'll be able to:

Identify the differences between coaching and mentoring
Describe the benefits of coaching and mentoring to the individual, team, and organisation
Understand when and where to use coaching or mentoring
Identify the characteristics of an effective coach or mentor
Apply models to structure coaching or mentoring sessions
Create development plans for employees from coaching or mentoring sessions
Define and apply essential coaching skills, such as questioning techniques, listening, and establishing trust

Nexacu at Lumify Work

Nexacu is part of the Lumify Group, consistently delivering high-quality, practical, instructor-led courses to skilled end users and professionals across the Asia-Pacific region.

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Who is the course for?

This course is ideal for anyone looking to develop effective coaching and mentoring skills, suitable for managers, team leaders, and HR professionals.

Course subjects

Introduction to Coaching and Mentoring

Definitions and key concepts
Importance and benefits of coaching and mentoring
Differences between coaching and mentoring

The Role of a Coach and Mentor

Characteristics of an effective coach and mentor
Building trust and rapport
Ethical considerations and boundaries

Coaching and Mentoring Models

Overview of popular coaching models (e.g., GROW model)
Applying coaching models in practice
Structuring effective coaching and mentoring sessions

Essential Coaching Skills

Effective questioning techniques
Active listening and feedback
Goal setting and action planning

Developing and Implementing Development Plans

Creating personalised development plans
Monitoring progress and providing ongoing support
Evaluating the effectiveness of coaching and mentoring

Practical Exercises and Role-Playing

Role-playing coaching and mentoring scenarios
Group exercises on applying coaching models
Case studies and real-life examples

Prerequisites

There are no prerequisites for this course. An interest in learning and applying coaching and mentoring skills is beneficial.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.