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Coaching and Mentoring Skills (WCMS)

  • Length 1 day
Course overview
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Why study this course

Develop effective coaching and mentoring skills.

The aim of this course is to explain the what, how, when, and where of both coaching and mentoring. It will equip you with the knowledge and skills to use coaching and mentoring effectively. Coaching and mentoring are powerful tools used by organisations to capitalise on the potential of their employees and provide opportunities for development.

Nexacu Public Schedule

Nexacu is part of the Lumify Group, offering you the largest public schedule of end user applications and professional development training in Australia, New Zealand, and the Philippines. You can now access the schedule of courses and book, by clicking on the button below.

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What you’ll learn

By the end of this course, you'll be able to:

  • Identify the differences between coaching and mentoring

  • Describe the benefits of coaching and mentoring to the individual, team, and organisation

  • Understand when and where to use coaching or mentoring

  • Identify the characteristics of an effective coach or mentor

  • Apply models to structure coaching or mentoring sessions

  • Create development plans for employees from coaching or mentoring sessions

  • Define and apply essential coaching skills, such as questioning techniques, listening, and establishing trust


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Nexacu at Lumify Work

Nexacu is part of the Lumify Group, consistently delivering high-quality, practical, instructor-led courses to skilled end users and professionals across the Asia-Pacific region.


Who is the course for?

This course is ideal for anyone looking to develop effective coaching and mentoring skills, suitable for managers, team leaders, and HR professionals.


Course subjects

Introduction to Coaching and Mentoring

  • Definitions and key concepts

  • Importance and benefits of coaching and mentoring

  • Differences between coaching and mentoring

The Role of a Coach and Mentor

  • Characteristics of an effective coach and mentor

  • Building trust and rapport

  • Ethical considerations and boundaries

Coaching and Mentoring Models

  • Overview of popular coaching models (e.g., GROW model)

  • Applying coaching models in practice

  • Structuring effective coaching and mentoring sessions

Essential Coaching Skills

  • Effective questioning techniques

  • Active listening and feedback

  • Goal setting and action planning

Developing and Implementing Development Plans

  • Creating personalised development plans

  • Monitoring progress and providing ongoing support

  • Evaluating the effectiveness of coaching and mentoring

Practical Exercises and Role-Playing

  • Role-playing coaching and mentoring scenarios

  • Group exercises on applying coaching models

  • Case studies and real-life examples


Prerequisites

There are no prerequisites for this course. An interest in learning and applying coaching and mentoring skills is beneficial.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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Nexacu Public Schedule

Nexacu is part of the Lumify Group, offering you the largest public schedule of end user applications and professional development training in Australia, New Zealand, and the Philippines. You can now access the schedule of courses and book, by clicking on the button below.




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