ITSM & DevOps Category Banner Image

ServiceNow - Adopting a Platform Owner Mindset (APOM)

  • Length 2 days
Course overview
View dates &
book now
Course locations >>

Why study this course

The Now Platform® is the foundation for the advanced digital workflows and great experiences that can transform your business. To fully capitalise on the platform’s possibilities, your organisation needs a champion who understands both its technical and business capabilities and how they intersect.

In this two-day course, attendees will learn the power skills and gain the situational experiences it takes to walk in the shoes of a great platform owner.

Request Course Information


What you’ll learn

Upon completion of this course, students will be able to:

  • Understand the key differences between being an administrator and a platform owner

  • Develop and practice power skills needed to create and communicate value to key stakeholders

  • Learn best practices for strategic positioning of the platform, such as governance and organisational change management

  • Employ tools and techniques to gain deeper insights about the requests and demands stakeholders make of the platform


ServiceNow Logo

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.


Who is the course for?

Anyone wanting to learn the power skills and gain the situational experiences to become a great platform owner.


Course subjects

  • Differences between an administrator and a platform owner

  • Create and communicate value to key stakeholders

  • Governance

  • Organisational change management

  • Stakeholder requests and demands


Prerequisites

There are no prerequisites for this course.


THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


Request Course Information

Awaiting course schedule

If you would like to receive a notification when this course becomes available, enter your details below.

Personalise your schedule with Lumify USchedule

Interested in a course that we have not yet scheduled? Get in touch, and ask for your preferred date and time. We can work together to make it happen.



Loading