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ServiceNow Administration Fundamentals (SNAF)

  • Length 3 days
  • Price  NZD 4347 exc GST
Course overview
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Why study this course

Begin your ServiceNow System Administrator journey by learning the fundamentals of the ServiceNow Platform.

The ServiceNow Administration Fundamentals three-day course offers robust lessons, group discussions, and reviews of real world system administration scenarios. You'll also receive your very own sandbox instance for the duration of the course, to practice lessons learned through a variety of hands-on lab exercises to establish and build upon common concepts and skills.

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What you’ll learn

Upon completion of this course, attendees will be able to:

  • Gain functional awareness of base systems applications and modules

  • Configure applications and modules

  • Configure Self-Service

  • Enable productivity

  • Maintain an instance

  • Enhance an instance

  • Package enhancements for testing


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ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.


Who is the course for?

This course is designed for attendees who will be configuring the ServiceNow platform.

It is not intended for those who will be creating and working tickets for their IT, HR, Field Service, or other jobs.


Course subjects

  • The Modernised Work Experience

  • Explore the Power of the ServiceNow Platform

  • Configure Applications for Business

  • Manage Data

  • Configure Self Service

  • Enable Productivity

  • Package Enhancements for Testing


Prerequisites

It is critical you are familiar with ServiceNow platform basics, terminology, and how to navigate around in the system prior to beginning System Administration Fundamentals.

If you are new to ServiceNow, take the free Welcome to ServiceNow course prior to beginning this course. It is quick, free, and the on-demand format allows you to work at your own pace.


THIRD PARTY REGISTRATION

Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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