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Performance Management and Appraisals [NZPD]

Length 1 day
Price NZD 695 exc GST

Course overview

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Why study this course

Performance Management is a strategic approach to ensuring the efficiency and effectiveness of an organisation. Whether at the organisational, departmental, or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactory manner.

Taking into consideration your organisation's goals, both internal and external, sets the stage to apply a performance management approach, and put a plan into place. Measurement is a crucial aspect, and identifying KPIs, job roles, and timelines is critical to the success of this type of project.

Using practical tools like SMART goal setting, performance reviews, and 360 degree feedback, you will be exposed to best practice methods to assure you can implement and manage the performance of your organisation.

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What you’ll learn

After completing this course, participants will have learned to:

Define performance management
Examine how performance management works and the tools used to make it work
Analyse the three phases of performance management
Assess the effectiveness of each phase
Implement effective goal setting and how to use goal setting as an integral part of performance management
Practice giving feedback on performance management
Interpret Kolb's Learning Cycle and discuss how to engage adults differently based on their position in the Learning Cycle
Gain insight into the impact of effective motivation in the workplace
Develop a performance journal and a performance plan

Lumify at Lumify Work

Lumify Work is the leading information and communications technology training provider in Australia, New Zealand, and the Philippines. In collaboration with our partners, our team designed and curated courses and masterclasses to enable people with skills in consulting, vendor management, IT Service Management (ITSM), and more.

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Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: The Basics

What is Performance Management?
How Does Performance Management Work?
Tools
Case Study
Three Phase Process
Assessments
Performance Reviews
Case Study

Lesson 2: Goal Setting

SMART Goal Setting
Specific Goals
Measurable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
Case Study

Lesson 3: Establishing Performance Goals

Strategic Planning
Job Analysis
Setting Goals
Motivation
Case Study

Lesson 4: 360 Degree Feedback

What is 360 Degree Feedback?
Vs. Traditional Performance Reviews
The Components
Case Study

Lesson 5: Competency Assessments

Competency Assessment Defined
Implementation
Final Destination
Case Study

Lesson 6: Kolb's Learning Cycle

Experience
Observation
Conceptualisation
Experimentation
Case Study

Lesson 7: Motivation

Key Factors
The Motivation Organisation
Identifying Personal Motivators
Evaluating and Adapting
Case Study

Lesson 8: The Performance Journal

Record Goals and Accomplishments
Linking with Your Employees or Managers
Implementing a Performance Coach
Keeping Track
Case Study

Lesson 9: Creating a Performance Plan

Goals
Desired Results
Prioritisation
Measure
Evaluation
Case Study

Lesson 10: Wrapping Up

Words from the Wise
Your Notebook

Prerequisites

None

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.