This two-day training course builds upon the knowledge obtained in the ServiceNow Performance Analytics Fundamentals course. Here you'll apply advanced reporting, performance analytics, and application administration skills to take your historic trends and measurements to the next level.
Upon completion of this course, students will be able to:
Understanding the Performance Analytics Adoption Journey
Identify different Analytics Workspace components
Understanding Scripts in Indicator Aggregates, Buckets, and Mappings
Restricting Breakdown Element visibility with Allow List and Deny List
Using various types of data sources to build data visualisation in Platform Analytics
Use Advanced data visualisation techniques for impactful data summaries
Building of more interactive dashboard in the Analytics Center
Create Filters using data sources and apply them to various Visualisations
Using Spotlight to identify high-priority work
Leveraging Metrics for Reporting and Metric Based Indicators
Applying Formula Indicator Techniques
Configuring Index Indicators and External Indicators
ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.
Anyone wanting to learn how to apply advanced data visualisation in platform analytics, performance analytics, and application administration skills to take their historic trends and measurements to the next level.
Attendees must have completed the Service Now Performance Analytics Fundamentals (PAF) course.
Lumify Work offers certification and training through our partnership with ServiceNow. This arrangement requires Lumify Work to provide your details to ServiceNow for course and/or exam registration purposes.
The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
