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Minute-Taking (PDMT)

Length 1 day
Price NZD 750 exc GST

Course overview

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Why study this course

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course participants will be able to:

Recognise the importance and outcomes of minute-taking
Identify and record action items during board meetings
Develop skills in active listening, critical thinking, and organisation
Understand and customise meeting agreements
Record three types of minutes, including formal meetings, informal, and action items
Prepare and publish minutes with perfection
Take minutes in interactive board meetings
Write drafts, proofread and organise minutes
Build and maintain a minute book
Recognise the outcome of minute-taking for a particular meeting
Recognise the role of a minute-taker in achieving larger goals of an organisation
Deal with common complaints and difficulties faced by minute-takers
Perform the role with expertise using knowledge and skills

PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

View all PD Training courses

Who is the course for?

Administrative staff and Executive Assistants
Recording Secretary
Administrative Assistant

Course subjects

Lesson 1: Introduction to Minute-Taking

Role Defined
The Effective Minute-Taker
Problems That Can be Encountered and How You Can Overcome Them

Lesson 2: Your Winning Style and How Best to Communicate with Your Manager

LDP Review: Communication Evolution Tool

Lesson 3: Active Listening

Five Ways to Improve Your Listening Ability

Lesson 4: Set up for Success - Plan Beforehand

Taking Effective Minutes Starts Before the Meeting Has Even Begun
- Agenda Creation
- Templates for Preparation
Room Setup for the Digital Era
Where to Sit
Discreet Interruption Signals
Communication Plan

Lesson 5: Determine What’s Important

Methods of Taking Notes
- Mind Mapping
- Smart Wisdom
- What-Who-When
Do’s and Don’ts of Taking Minutes

Lesson 6: Minute-Taking Gone Digital

Revolution of Digital Minute-Taking
Revolution of Digital Minute-Taking with Apps (iPad, Phone, Laptop)

Lesson 7: Formal versus Informal

Formal versus Informal
Formal Meetings
Informal Meetings

Lesson 8: Reflections

Create an Action Plan
Accountability = Action

Prerequisites

None

THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.