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Minute-Taking [NZPD]

  • Length 1 day
  • Price  NZD 695 exc GST
Course overview
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Why study this course

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the skills taught in this course will enable managers and staff to effectively action efficiently recorded meeting items.

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What you’ll learn

After completing this course, participants will be able to:

  • Recognise the importance and outcomes of minute-taking

  • Identify and record action items during board meetings

  • Develop skills in active listening, critical thinking, and organisation

  • Understand and customise meeting agreements

  • Record three types of minutes, including formal meetings, informal, and action items

  • Prepare and publish minutes with perfection

  • Take minutes in interactive board meetings

  • Write drafts, proofread and organise minutes

  • Build and maintain a minute book

  • Recognise the outcome of minute-taking for a particular meeting

  • Recognise the role of a minute-taker in achieving larger goals of an organisation

  • Deal with common complaints and difficulties faced by minute-takers

  • Perform the role with expertise using knowledge and skills


Lumify at Lumify Work

Lumify Work is the leading information and communications technology training provider in Australia, New Zealand, and the Philippines. In collaboration with our partners, our team designed and curated courses and masterclasses to enable people with skills in consulting, vendor management, IT Service Management (ITSM), and more.


Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

People in these roles will find the course particularly beneficial:

  • Administrative Officer and Administrative Assistant

  • Executive Assistant

  • Recording Secretary


Course subjects

Lesson 1: Introduction to Minute-Taking 

  • Role Defined

  • The Effective Minute-Taker

  • Problems That Can be Encountered and How You Can Overcome Them

Lesson 2: Your Winning Style and How Best to Communicate with Your Manager 

  • LDP Review: Communication Evolution Tool

Lesson 3: Active Listening 

  • Five Ways to Improve Your Listening Ability

Lesson 4: Set up for Success - Plan Beforehand 

  • Taking Effective Minutes Starts Before the Meeting Has Even Begun

    • Agenda Creation

    • Templates for Preparation

  • Room Setup for the Digital Era

  • Where to Sit

  • Discreet Interruption Signals

  • Communication Plan

Lesson 5: Determine What’s Important 

  • Methods of Taking Notes

    • Mind Mapping

    • Smart Wisdom

    • What-Who-When

  • Do’s and Don’ts of Taking Minutes

Lesson 6: Minute-Taking Gone Digital 

  • Revolution of Digital Minute-Taking

  • Revolution of Digital Minute-Taking with Apps (iPad, Phone, Laptop)

Lesson 7: Formal versus Informal 

  • Formal versus Informal

  • Formal Meetings

  • Informal Meetings

Lesson 8: Reflections 

  • Create an Action Plan

  • Accountability = Action


Prerequisites

None


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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