Microsoft MS-4007 - Microsoft 365 Copilot User Enablement Specialist

What you’ll learn

After completing this course, students will be able to:

• Describe the importance of user enablement

• Describe the three-part approach to becoming AI-powered with Copilot for Microsoft 365

• Describe the People First strategy and its three key principles

• Describe the Copilot for Microsoft 365 user enablement framework

• Discover insights from an organisation who adopted Copilot for Microsoft 365 to transform their business

• Understand the key roles needed to assemble the appropriate technology enablement team

• Create an AI council

• Define a user experience strategy

• Identify and prioritise scenarios

• Establish success measures and reporting plan

• Assess your organisation's readiness

• Establish a Microsoft 365 Copilot Center of Excellence

• Build a Champion and an Early Adopters Programs

• Build an engagement strategy

• Build a training strategy

• Describe rapid enablement training

• Gather feedback from users through listening sessions

• Track end user adoption through distribution of surveys

• Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin center

• Conduct monthly service health reviews

• Encourage ongoing engagement of Microsoft 365 Copilot

• Describe the three-part strategy to enhance Microsoft 365 Copilot

• Design scenarios using the Modern Collaboration Architecture framework

• Describe how Copilot Studio helps you customise Microsoft 365 Copilot

Microsoft at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft technical courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.

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Who is the course for?

• Business Owners

• Functional Consultants

• Service Adoption Specialists

  
  

Prerequisites

• Access to a Microsoft 365 subscription (BYOS) in which you are licensed to use Microsoft 365 Copilot

Recommended courses (or equivalent knowledge and hands-on experience):

• Microsoft MS-4005 - Craft Effective Prompts for Microsoft 365 Copilot

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.