Artificial Intelligence and Machine Learning Courses

Microsoft MS-4004 - Empower your Workforce with Microsoft 365 Copilot Use Cases

Length 1 day
Price NZD 995 exc GST

Course overview

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Why study this course

This one-day course is composed of two parts: Getting started with Microsoft 365 Copilot and Empower your workforce with Microsoft 365 Copilot Use Cases.

The first part of the course introduces you to Microsoft 365 Copilot, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.

The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Please note: We also offer this course in combination with MS-4018. Please click here for more information.

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What you’ll learn

After completing this course, students will be able to:

Identify the core components integral to Microsoft 365 Copilot
Articulate Microsoft's dedication to responsible AI practices
Identify and apply the key features of Microsoft 365 Copilot in each Microsoft 365 application to enhance your productivity and workflow
Understand how Microsoft 365 Copilot integrates with Business Chat in Teams to provide a centralised hub for all your work-related information
Utilise the AI capabilities of Microsoft 365 Copilot to transform your approach to tasks in Microsoft 365, making them more intuitive and efficient
Describe the best practices for using Microsoft 365 Copilot
Understand how to effectively prompt Microsoft 365 Copilot
Understand Microsoft 365 Copilot extensibility options
Perform a series of hands-on exercises focusing on using Copilot in various Microsoft 365 apps

Microsoft at Lumify Work

As part of Lumify Group, Lumify Work has skilled more people in Microsoft technologies than any other organisation in Australia and New Zealand. We have a campus in the Philippines, too. We offer the broadest range of instructor-led training courses, from end user to architect level. We are proud to be the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers in ANZ.

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Who is the course for?

This course is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios.

Course subjects

Get started with Microsoft 365 Copilot

Introduction to Microsoft 365 Copilot
Explore the possibilities with Microsoft 365 Copilot
Optimise and extend Microsoft 365 Copilot

Empower your workforce with Microsoft 365 Copilot Use Cases

Executives Use Case
Sales Use Case
IT Use Case
Marketing Use Case
Finance Use Case
HR Use Case
Operations Use Case
Communications Use Case
Customer Service Use Case
Legal Use Case
Challenge Use Case

Prerequisites

Students should be familiar with the core Microsoft 365 apps.

Microsoft - Training Solutions Partner - Microsoft Certified Trainers - MCT Superstars Award FY24

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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Offers

Accelerate Copilot adoption with up to 50% off training

The promise of AI and Microsoft 365 Copilot in particular is clear. Microsoft research demonstrates that Copilot adoption results in: Significant time savings across departments Improved efficiency in document creation and communication Enhanced employee satisfaction and reduced repetitive tasks Copilot boosts creativity and makes data-driven insights more accessible than ever before. But how can businesses realise these benefits at scale? As the 2024 Work Trend Annual Report noted: “We’ve come to the hard part of any tech disruption: moving past experimentation to business transformation. Just as we saw with the advent of the internet or the PC, business transformation comes with broad adoption.” Training drives effective AI adoption Key findings of a recent Australian Government trial of Microsoft 365 Copilot highlight the importance of AI skilling: Capability challenges were a key barrier to adoption; participants needed both tailored training that provided agency-specific use cases and general generative AI training in prompt engineering. 75% of participants who received three or more forms of training were confident in their ability to use Copilot -- 28 points higher than those who received just one form of training. Training enhanced confidence in Copilot use and was most effective when tailored to an agency’s specific context. Identifying specific use cases for Copilot could lead to greater use of Copilot. Lumify is here to help Setting up a Copilot trial? Rolling out this incredible technology across your business or within a specific team? Talk to us! We can design a tailored training plan for you. Unlock the offer code by 30 September 2025 and access these limited-time discounts: 50% off private, customised training for 10 or more students 25% off seats on our publicly scheduled training courses Terms and Conditions Offers valid only on Microsoft Authorised courses booked by 30 September 2025 and delivered by 31 December 2025. To redeem, the customer must unlock the code on the offer page and mention this to their Lumify Work Account Manager or a customer service representative during booking. Not applicable in conjunction with any other Lumify Work special offers or packages. All other standard Lumify Work Terms and Conditions apply. Lumify Work reserves the right to modify or terminate this promotion at any time.

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