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Influence and Persuasion at Work [NZPD]

Length ½ day
Price NZD 490.50 exc GST

Course overview

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Why study this course

Influence and persuasion extends beyond marketing and sales. It affects almost all business processes that require human resources. This training course in Influence and Persuasion helps to master the skills required to influence and persuade others in a variety of areas.

You'll gain a deeper understanding of the nuances of persuasion. You'll also learn techniques used for influencing and persuading others such as using storytelling, neuro-linguistics, planning conversations, mirroring, matching, and more. Learning and using these techniques will help you to influence and persuade others easily and successfully.

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What you’ll learn

After completing this course participants will be able to:

Make decisions about using persuasion versus manipulation
Apply the concepts of pushing and pulling when influencing others
Understand persuasion
Prepare to persuade
Describe different techniques for getting persuasive conversations and presentations underway
Make a persuasive presentation by using the 5 Ss
Apply storytelling techniques to extend influence
Leverage concepts of neuro linguistic programming in everyday influence and persuasion
Get off on the right foot
Use various presentation strategies
Use neuro linguistic programming (NLP) techniques

Lumify at Lumify Work

Lumify Work is the leading information and communications technology training provider in Australia, New Zealand, and the Philippines. In collaboration with our partners, our team designed and curated courses and masterclasses to enable people with skills in consulting, vendor management, IT Service Management (ITSM), and more.

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Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: Getting Started

Workshop Objectives
Action Plan

Lesson 2: Understanding Persuasion

How Persuasion Works
Pre-Assignment Review

Lesson 3: Preparing to Persuade

Pushing and Pulling
Communicating with Confidence
Frame of Reference

Lesson 4: Getting Off on the Right Foot

Building Rapport
Matching and Mirroring
Pacing
Leading

Lesson 5: Presentation Strategies

Five Points for Any Presentation
Preparing with the Five S Pattern

Lesson 6: Using Stories to Persuade

The Importance of Story
Storytelling Time
Debrief

Lesson 7: Using Neuro Linguistic Programming

Defining Neuro Linguistic Programming
A Brief History
Understanding Common NLP Terms
Embedding Positive or Negative Commands
Influencing Outcomes

Prerequisites

None

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.