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Foundation Skills for Elite Personal and Executive Assistants - Online ILT

  • Length 3 hours
Course overview
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Why study this course

This course provides personal and executive assistants with the techniques to become well-organised, efficient and well-prepared for today’s evolving workplace. Participants in this course will enhance and develop skills like setting and managing meetings, basic project management concepts, setting priorities and communicating effectively with all levels of staff.

This is an instructor-led class that you can attend from home or your office - or anywhere with an internet connection. The class utilises secure video conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat, and breakout sessions.

Please note: these classes run to a very tight schedule. Please join the class at least 10 minutes prior to commencement so you are ready to participate and don't miss a minute!

This course is delivered in partnership with PD Training.

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What you’ll learn

After completing this course, participants will be able to:

  • Become highly organised using smart, efficient systems

  • Learn to manage time more effectively & strategically

  • Master prioritisation of time

  • Complete all important tasks and help their manager do the same

  • Learn highly effective verbal and nonverbal communication techniques


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PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.


Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.


Course subjects

Lesson 1: Set up for Success

  • Your Web of Influence

  • Key Personnel in Depth Template

  • Management (PIT) Personal Information Template

  • Reflection

Lesson 2: Working in Sync

  • Email Management

  • Email Etiquette

  • Create the email, however direct replies to someone else

  • Manage your inbox

  • Follow the READ principle and stay on top of your email

  • Manage your inbox with Flags and Rules

  • Reflection

Lesson 3: Time Management

  • Block Out Times for Your Manager

  • Organised Review and Preparation Times

  • Reflection

Lesson 4: Prioritisation to Keep You on Track

  • That’s a WRAP – Getting It All Done on Time

  • WRAP Technique

  • Ranking Priorities

  • Anticipating Time for Tasks – Using PERT

  • Beyond Goal Setting

  • The SMARTR Framework

  • Writing SMARTR Goals – Template

  • SMARTR Goal Template

  • Additional Tips

  • Goals Deconstructed

  • Reconstruct Your SMART Goal

  • Reflection


Prerequisites

None


THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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