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Emotional Intelligence (EQ) (PDEI)

Length 1 day
Price NZD 750 exc GST

Course overview

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Why study this course

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice.

The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

You'll learn about EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, and how to interpret, manage and articulate your emotions using the right language. You'll also complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

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What you’ll learn

After completing this course participants will be able to:

Read emotions
Understand their own level of emotional intelligence
Use the Johari window to understand what you reveal to others about yourself and what others reveal to you
Understand resilience and how to build it
Understand social awareness and empathy and how to be more empathic and socially aware
Understand how different cultures respond to and display emotions
Influence others positively
Have emotionally intelligent conversations
Understand manipulation and emotional dishonesty and how to avoid it
Understand how to lead with emotional intelligence

PD Training at Lumify Work

PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals.
Lumify Work partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.

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Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: EQ - A Passing Fad?

The Power of Emotions
The Limbic System
Useful Models of Emotional Intelligence

Lesson 2: I Feel Therefore I Am

Tuning in to Your Own Emotions
Johari Window
Self-Control
Resilience

Lesson 3: The Emotions of Others

Interpersonal Skills
Social Awareness and Empathy
Emotions and Culture

Lesson 4: Emotions at Work

Influencing Others
Having Difficult Conversations
Dealing with Change
Toxic Workplaces and Emotional Intelligence

Lesson 5: The Dark Side

Manipulation
Emotional Honesty

Lesson 6: Leading and Emotions

Leadership and Emotional Intelligence
Emotional Agility
Cultivating EI in Organisations

Lesson 7: Reflections

Create an Action Plan
Accountability = Action
References

Prerequisites

None

THIRD PARTY REGISTRATION

Lumify Work offers training through our partnership with PD Training. This arrangement requires Lumify Work to provide your details to PD Training for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.