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Business Writing for the Digital Era [NZPD]

Length 1 day
Price NZD 695 exc GST

Course overview

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Why study this course

Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited. Written communications in the workplace should be clear and concise, yet thorough and well laid out.

Technology enabled communications (emails and texts) should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation.

You'll learn how to write for various audiences and personality types by utilising personality profiling tools in class.

You'll learn how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches you how to best align their message with the appropriate documentation and device.

This course is designed for organisations wanting to run a private writing workshop. Contact us to discuss one for your organisation or alternatively you may wish to consider Business Writing Essentials for the Modern Workplace.

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What you’ll learn

After completing this course participants will be able to:

Understand basic writing principles
Know common forms of business communication
Review personality types when communicating
Identify and understand your audience
Understand the writing process
Review English language fundamentals
Write with clarity
Write within workplace constraints
Choose the most effective wording
Use effective editing and proofreading
Create useful references and appendices
Understand email etiquette
Write reports effectively
Create an action plan

Lumify at Lumify Work

Lumify Work is the leading information and communications technology training provider in Australia, New Zealand, and the Philippines. In collaboration with our partners, our team designed and curated courses and masterclasses to enable people with skills in consulting, vendor management, IT Service Management (ITSM), and more.

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Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Course subjects

Lesson 1: From Texting to Boardroom Paper

Everyone is a Business Writer
Universal Principles of Good Writing
Forms and Formats
Common Forms of Business Writing
The Principle of ‘Purpose’

Lesson 2: Who am I Writing For?

The Principle of ‘Audience’
REACH Review: Communication Preferences
Understanding the Audience
Writing for a Global Audience

Lesson 3: The Blank Page

The Principle of ‘Structure’
The Writing Process
Starting
Writing
Finishing

Lesson 4: English Still Matters

Texting - a Legitimate Form of Language
Write it Once. Make it Count
English Fundamentals
The ‘Plain’ Truth
The Principle of Clarity

Lesson 5: Writing within Constraints

The Space-Time Continuum
The Principle of ‘Concision’
Word Choice

Lesson 6: Click with Confidence

Wait! The Pressure to Hit ‘Send’
Edit, Edit, Edit
The Principle of Proofing

Lesson 7: Reflections

Create an Action Plan
References
Appendix
Commonly Confused Words
Punctuation
Email Etiquette
Using Microsoft Word Readability Score
Structuring a Business Report
Add Your Own Writing Tips

Prerequisites

None

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.