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Business Writing Essentials for the Modern Workplace [NZPD]

  • Length 1 day
  • Price  NZD 695 exc GST
Course overview
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Why study this course

This course is focused on creating well-written business documents. You'll learn how to assure the effectiveness of any type of business writing, whether it is reports, proposals, or even emails, and ensures these documents are written using the correct sentence structure, grammar, and formatting.

When creating written communications in the workplace, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate, and the ideas or information is presented logically and effectively.

Participants will learn key business writing skills like planning the document content, writing for the reader, various conversational styles, the use or avoidance of industry jargon, and multiple types of document styling.

The best way to identify how to utilise your newfound writing skills, is to reflect on the activities that you performed throughout your training and implement them as soon as possible in the workplace.

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What you’ll learn

After completing this course, participants will be able to:

  • Understand the basic principles of writing

  • Identify different types of writing

  • Understand proper use of words

  • Understand email etiquette

  • Create attractive letters and proposals

  • Practice the seven Cs of writing

  • Identify the reader

  • Avoid jargon, clichés, and modifiers

  • Understand different conversational styles


Lumify at Lumify Work

Lumify Work is the leading information and communications technology training provider in Australia, New Zealand, and the Philippines. In collaboration with our partners, our team designed and curated courses and masterclasses to enable people with skills in consulting, vendor management, IT Service Management (ITSM), and more.


Who is the course for?

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.


Course subjects

Lesson 1: Why, Who and What of Writing

  • Welcome

  • My writing landscape

  • Starting with ‘Why’

  • Moving to ‘Who’

  • Ending with ‘What’

Lesson 2: Two bee or not to be – Grammar Has the Answer

  • Sentences

  • To write or to be written

  • Pronouns

  • Verbs

Lesson 3: Planning What you Write

  • Why plan?

  • The seven Cs of writing

  • Making the reader care

Lesson 4: The First Draft

  • Conversational style – using plain language

  • About tone

  • Word choice

Lesson 5: Editing

  • Ways to edit

  • What to edit

  • Other considerations – jargon, clichés, and modifiers

Lesson 6: One in 260 Billion

  • How to get noticed and engage the reader

  • Email etiquette

Lesson 7: Other Correspondence

  • Letters

  • Proposals


Prerequisites

None


Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


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