Peter Wykes

I would like to thank Lumify (formerly DDLS) for developing a tailor-made training package on “Communication and Customer Skills”. The content was invaluable in addressing our objectives and it was delivered by a very enthusiastic and knowledgeable presenter in Guy. His presentation style certainly kept everybody’s attention and interest throughout the training.

We found the training extremely beneficial in reinforcing and providing some handy tips, in dealing with all types of customers. Following the training, the office was a buzz with enthusiastic and highly motivated people, ready to assist customers with their newly acquired skills.

On behalf of staff and the management team, we would like to thank Lumify (formerly DDLS) and in particular Guy for what was an outstanding training experience.

Peter Wykes

Team Manager Customer Contact Centre - Sydney Water