Brad Hicks

Operations Team Leader - Corporate Express Australia Limited

For more than five years Corporate Express has been actively engaging Lumify (formerly DDLS) to provide training services. Members of the Support Services team including myself have attended training courses over this period.
The courses are high quality, and have always met our needs. The instructors have excellent subject matter knowledge and all the staff at Lumify (formerly DDLS) are friendly and ensure the entire experience from booking to sitting the courses is an easy process.
It is a pleasure to deal with our account manager Olga who responds promptly and is always helpful and efficient. I have no hesitation in recommending Lumify (formerly DDLS) to other business colleagues looking at engaging in IT training.
Brad Hicks
Operations Team Leader - Corporate Express Australia Limited

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Tiffany Granger
ICT Service Desk - Royal Children's Hospital
After attending you course, I have come back to work with a different attitude to my work and customers. After talking about the different personalities and the way to deal with these, it has made communicate better for others to understand.I thoroughly enjoyed the training over the last two days and have taken a lot away, I will put it all into practice. Believe it or not, I actually put into practice at home last night with my sister. 😉 On a m
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Sonya Mulder
Knowledge Management Administrator - Sunraysia Institute Of TAFE
Our CEO said it was the best Professional Development event that she’s ever seen produced as both Cliff and I implemented what we learnt and have already completed one project on time and on budget with great results!
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Paul Leiper
Just wanted to let you know you did a fantastic job in presenting the Communication & Customer Skills for IT Professionals!!! We were advised prior to the course that you were a really good instructor, but you still exceeded my expectations. You were able to make it exciting and were able to maintain my attention for the entire time. Not usually an easy task, come 2pm. I found it quite difficult when we given the task to respond to a situation an
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Sam Hart
Network Consultant - Kimberly Clark Asia Pacific
Once again thanks for two very well run courses, Time Management and PRINCE2 Foundation. The time management course in particular has been invaluable in managing not only my work life, and equally importantly, the rest of my day to day activities. PRINCE2® Foundation has not only provided a framework in which to structure my projects, which makes my life simpler, but in these tougher economic times, provided a well regarded certification. Both in
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Peter Wykes
Team Manager Customer Contact Centre - Sydney Water
I would like to thank Lumify (formerly DDLS) for developing a tailor-made training package on “Communication and Customer Skills”. The content was invaluable in addressing our objectives and it was delivered by a very enthusiastic and knowledgeable presenter in Guy. His presentation style certainly kept everybody’s attention and interest throughout the training. We found the training extremely beneficial in reinforcing and providing some handy ti
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Paul Siu
Professional Services Manager - Zeacom Pty Ltd
Lumify (formerly DDLS)’ Presentation Skills was an insightful course that covered presentation delivery in an informative and interactive environment. I have noticed immediate improvements from topics such as engaging the audience, use of visual aids and confident delivery methods. Those with limited presentation experience along with regulars wishing to hone their skills will benefit from the subjects covered.
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Stuart Henderson
Web Integration Team Lead - ADP
I recently attended the DDLS course Presentation Skills: Creating Confidence, Impact and Results. The course was excellent! The content was well thought out and made good use of the course duration. Our presenter was the highlight of the course, showing us insights and techniques he himself uses to great effect.
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Dan Boariu
Program Management Officer - Victoria University
Some time back I was telling some of my colleagues how fantastic I am at prioritising, calendarasing, negotiating and managing my time and while talking I have realised that the reason behind all these skills is the training sessions I had at DDLS. I have applied what I learned to my everyday work activities and have seen great results. Some of the things I have learnt include time management, emotional intelligence and negotiating. Previously my
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Luke Harman
Help Desk Team Leader - Keycorp Services
I found the Leadership for IT Professionals course very satisfying and would recommend it to others looking to learn or reinforce leadership skills. It was both informative and inspirational. The instructor drew upon a broad range of personal experiences and interesting anecdotes to help deliver the knowledge. In addition, the student to instructor ratio was ideal allowing everyone to ask questions relative to their fields, augmenting the curricu
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Christina Nairn
Training Coordinator - Department of Treasury & Finance
DDLS has provided us with high quality training in a relaxed environment. Instructors have a well qualified background not only in technical skills but also in soft skills ensuring they have the ability to pass on their knowledge students.
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