Professional Development Category Banner Image

Critical Thinking and Problem Solving (WCTPS)

Length 1 day
Price $622 inc GST

Course overview

View dates &
book now

Why study this course

Enhance your analytical skills and decision-making abilities.

In today’s dynamic corporate landscape, the ability to think critically and solve problems effectively is invaluable. This workshop delves into the foundations of critical thinking and equips professionals with actionable problem-solving techniques. Participants will navigate through various real-world scenarios, harnessing tools to analyse, evaluate, and innovate.

Nexacu Public Schedule

Nexacu is part of the Lumify Group, offering you the largest public schedule of end user applications and professional development training in Australia, New Zealand, and the Philippines. You can now access the schedule of courses and book, by clicking on the button below.

Book now!

Request Course Information

What you’ll learn

By the end of this course, you'll be able to:

Understand the core concepts of critical thinking and its importance in a corporate setting
Apply structured methodologies to dissect complex problems and identify root causes
Differentiate between fact, opinion, and assumption
Use analytical tools and frameworks to arrive at well-informed decisions
Collaborate effectively in teams to brainstorm, discuss, and solve problems
Navigate cognitive biases and foster a mindset of continuous learning and improvement

Nexacu at Lumify Work

Nexacu is part of the Lumify Group, consistently delivering high-quality, practical, instructor-led courses to skilled end users and professionals across the Asia-Pacific region.

View all Nexacu at Lumify Work courses

Who is the course for?

This course is ideal for anyone looking to enhance their analytical skills and decision-making abilities, suitable for professionals at all levels.

Course subjects

Introduction to Critical Thinking

Definition and importance of critical thinking
The role of critical thinking in problem-solving
Characteristics of effective critical thinkers

Analytical Tools and Techniques

SWOT Analysis
Root Cause Analysis
Fishbone Diagram (Ishikawa)
Mind Mapping

Problem-Solving Frameworks

The PDCA Cycle (Plan-Do-Check-Act)
The 5 Whys Technique
The 8D Problem-Solving Process

Decision-Making Strategies

Differentiating fact, opinion, and assumption
Evaluating evidence and sources
Techniques for making well-informed decisions

Collaborative Problem-Solving

Brainstorming techniques
Effective team discussions
Conflict resolution in problem-solving

Overcoming Cognitive Biases

Common cognitive biases and their impact
Strategies to mitigate biases
Promoting a culture of critical thinking

Practical Exercises and Real-World Scenarios

Group activities and discussions
Case studies on problem-solving
Hands-on practice with analytical tools

Prerequisites

A basic understanding of corporate work environments and an open mindset and willingness to engage in group discussions and activities.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.