ServiceNow Performance Analytics Fundamentals (PAF)

What you’ll learn

Upon completion of this course, students will be able to:

• Use Performance Analytics Visualisations including Scorecards, Dashboards, Time Series, Targets, and Forecasts

• Explore the Performance Analytics data structure

• Manage Performance Analytics Roles

• Generate Automated Indicators

• Build Formula Indicators

• Construct Breakdowns, Elements Filters, and Bucket Groups

• Set up Data Collector Jobs

• Work with Dashboards and Data Visualisations

ServiceNow at Lumify Work

ServiceNow's cloud-based platform and solutions help digitise and unify organisations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. The world works with ServiceNow™.
Lumify Work is an Authorised Partner for ServiceNow.

View all ServiceNow courses

Who is the course for?

This course is designed for Performance Analytics Administrators and Power Users who plan to administer the Performance Analytics application.

This course may also be of benefit to Service Owners who plan to develop requirements and specifications for Indicator and Dashboard creation.

Prerequisites

Attendees should have completed the ServiceNow Administration Fundamentals (SNAF) course and have some experience with ServiceNow; advanced experience is not necessary.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.