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Microsoft MB-240T00 - Microsoft Dynamics 365 Field Service

Length 3 days
Price $2805 inc GST

Course overview

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Why study this course

In this course students learn how to effectively configure a Dynamics 365 Field Service implementation to maximise the tools and features available to efficiently manage a mobile work force.

Aligns to certification

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate

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What you’ll learn

After completing this course, students will be able to:

Configure field service applications
Manage work orders
Schedule and dispatch work orders
Manage the Field Service mobile app
Manage inventory and purchasing by using the built-in inventory management system
Manage Connected Field Service and customer assets
Implement Microsoft Power Platform

Microsoft Dynamics 365 at Lumify Work

Lumify Work has been delivering effective training across all Microsoft products for over 30 years. We are proud to be both Australia's and New Zealand’s first Microsoft Gold Learning Solutions Partner and the winner of the Microsoft MCT Superstars Award for FY24, which formally recognises us as having the highest quality Microsoft Certified Trainers (MCTs) in ANZ. All Lumify Work Microsoft Dynamics 365 courses follow Microsoft Official Curriculum (MOC) and are led by MCTs.

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Who is the course for?

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Course subjects

Configure Microsoft Dynamics 365 Field Service
Configure bookable resources in Dynamics 365 Field Service
Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
Work order management in Dynamics 365 Field Service
Incident types in Dynamics 365 Field Service
Inspections in Dynamics 365 Field Service
Manage scheduling options in Dynamics 365 Field Service
Customise the schedule board in Dynamics 365 Field Service
Deploying Resource Scheduling Optimisation
Get started with the Dynamics 365 Field Service Mobile application
Customise and configure the Dynamics 365 Field Service Mobile application
Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
Customer assets in Dynamics 365 Field Service
Set up Field Service to create work orders from IoT data
Create custom apps for Dynamics 365 Field Service
Gather customer feedback with Dynamics 365 Customer Voice

Prerequisites

Basic understanding of Dynamics 365 features, functionality, and navigation.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.