Business Applications Category Banner Image

Certified Salesforce Professional (Administrator) (CSPA)

Length 3-5 months
Price $5400 inc GST
Inclusions Exam vouchers x3

Course overview

View dates &
book now

Why study this course

If your business is currently using or considering using Salesforce as its CRM, this course is for you.

Salesforce Administrators solve business problems by customising the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. They work with stakeholders to define system requirements and customise the platform. Most importantly, they enable users to get the most out of Salesforce technology.

Salesforce Administrators best understand how to make the platform work for their company’s goals. Some organisations may employ just one admin; some employ many people in this role.

Core responsibilities include supporting users, managing data, maintaining security standards, and delivering actionable analytics.
A Salesforce Administrator’s colleagues can rely on them to:

Maintain the platform
Make it as easy as possible for users of any technical level to use Salesforce
Stay updated on the platform’s new tools, capabilities, and updates

Think of Certified Salesforce Administrator as your trusted advisors on all things Salesforce. They are a vital bridge between business and technology projects.

In this interactive online course, students are guided by experts in the field who mentor them through the entire process, and students have the added advantage of taking the course content at their own pace.

Request Course Information

What you’ll learn

This course provides students with the knowledge to sit three key Saleforce Exams, and the confidence and skills to utilise these in the workplace.

Salesforce Administrator
Salesforce Platform App Builder
Salesforce Advanced Administrator

Lumify Learn at Lumify Work

Lumify Learn makes it possible for anyone, anywhere, to get started in IT. All you need is a laptop and a wifi connection, as all their courses are designed to be studied exclusively online.
Lumify Learn is part of the Lumify Group, helping people master technological change for over three decades.

View all Lumify Learn at Lumify Work courses

Who is the course for?

This course is ideal for someone with business/ project/ operations management experience who wants to transition into the Sales Force Administrator role.

This mentor supported online course provides the flexibility for students to either fast track their studies or manage their studies around a busy home / work life.

Course subjects

Salesforce Administrator

This course is designed for anyone who is interested in starting their Salesforce administrator career and for those who are planning to take the Salesforce Administrator Certification.

When you complete this course, you will be able to:

Understand the different exam objectives and their weighting on the exam
Know which product areas to focus on to best prepare for your exam
How to approach exam questions
Additional resources available to help prepare for the exam

Salesforce Platform App Builder

Certification Preparation for Platform App Builder is ideal for anyone with an interest in developing custom applications on the Lightning Platform, sharpening the development, deployment, and administrative skills required to succeed as Salesforce Certified Platform App Builder.

When you complete this course, you will be able to:

Architect and manage the correct data model based on business requirements
Understand the different exam objectives and their weighting on the exam
Configure application security
Define business logic and process automation declaratively
Design user interfaces
Customise applications for mobile use and Lightning

Salesforce Advanced Administrator

This course is ideal for any administrator who has an interest in starting the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam.

When you complete this course, you will be able to:

Understand the different exam objectives and their weighting on the exam
Configure data and application security
Describe Sales Cloud and Service Cloud applications
Implement business logic and process automation
Build advanced reports and dashboards
Apply data management best practices

Prerequisites

Basic computer skills

THIRD PARTY REGISTRATION

Lumify Work promotes courses which are delivered by Lumify Learn; both companies are part of the EdventureCo Group. This arrangement requires Lumify Work to provide your details to Lumify Learn for course and/or exam registration purposes.

Terms & Conditions

The supply of this course by Lumify Work is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.