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This course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity, and how to behave when someone else is being overbearing towards you.
Be empowered with the confidence to be “heard”. You'll learn to enhance and develop techniques to communicate politely and assertively without being pushy.
You'll also learn how to approach difficult topics and topics you're passionate about with constructive approaches, including how to say "no" without being portrayed as "offensive", use body language effectively, express your views and disagreements positively, and more.
This course is delivered in partnership with PD Training.